Introduction to Our Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data with the utmost care and transparency.

How We Handle Your Data

Your privacy and security are our top priorities. Here's how we protect your information.

Data Collection
We collect only essential information needed to provide our services, with full transparency about what we gather.
Data Usage
Your data is used exclusively for service delivery and improvement, never sold to third parties.
Data Protection
Industry-leading encryption and security measures safeguard your information at every step.

IronPeak Men's Health — Privacy Policy

Effective Date: 11/1/2025

IronPeak Men's Health ("we," "our," "the Clinic") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have when using our website, services, and telemedicine platform.

This policy applies to ironpeakmenshealth.com, any associated subdomains, and all digital services offered by IronPeak Men's Health.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide

When you fill out forms, schedule appointments, submit your contact information, or purchase services, we may collect:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (processed securely through third-party vendors)
  • Information you voluntarily submit through contact forms or intake forms

B. Protected Health Information (PHI)

When you become a patient or submit medical information, the information is protected under HIPAA. Examples include:

  • Medical history
  • Lab results
  • Treatment plans
  • Telemedicine interactions
  • Prescription information

PHI is stored only within HIPAA-compliant systems.

C. Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on the site
  • Referring URLs

This data is collected through standard analytics tools such as Google Analytics or similar services.

D. Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to:

  • Improve website user experience
  • Track analytics
  • Personalize content
  • Support remarketing or advertising campaigns

You may disable cookies through your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide telemedicine services
  • Communicate with you about appointments, inquiries, or services
  • Deliver lab results, treatment plans, and follow-up instructions
  • Administer our website and improve functionality
  • Send promotional or educational messages (only with your consent)
  • Maintain compliance with legal and regulatory requirements

We do not sell your personal information, PHI, or browsing data.

3. How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your personal information and PHI, including:

  • HIPAA-compliant telemedicine platforms
  • Encrypted data transmission
  • Secure servers and firewalls
  • Access controls and authentication
  • Vendor agreements (BAAs) with third-party medical service providers

However, no method of transmission over the internet is 100% secure. We strive to use best-practice safeguards but cannot guarantee absolute security.

4. Sharing of Your Information

We may share your information only in the following circumstances:

A. With HIPAA-Compliant Partners

Such as:

  • Labs (e.g., Quest, LabCorp)
  • Pharmacies
  • Telemedicine platforms
  • Payment processors
  • Medical record systems

All medical partners are required to maintain HIPAA compliance.

B. Legal Requirements

We may disclose information:

  • To comply with state or federal law
  • In response to subpoenas or court orders
  • To prevent fraud, security threats, or harm

C. Third-Party Service Providers

For non-medical purposes:

  • Website hosting
  • Marketing tools
  • Analytics providers

These partners are restricted from using your information outside of supporting our services.

5. Your Rights

Depending on whether you are a website visitor or patient, you may exercise certain rights:

HIPAA Patient Rights

You may:

  • Request access to your medical records
  • Request corrections to your records
  • Request an accounting of disclosures
  • Request communication preferences
  • Request restrictions on PHI use (as allowed by law)

Website Visitor Rights

You may:

  • Opt out of marketing emails or SMS messages
  • Request deletion of non-medical information
  • Manage cookie preferences via your browser
6. Communications

By providing a phone number or email, you consent to:

  • Appointment reminders
  • Service-related messages
  • SMS messages or email marketing (optional; you can opt out anytime)

Text message rates may apply.

7. Children's Privacy

IronPeak Men's Health does not provide services to or knowingly collect information from individuals under 18 years of age.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new "Effective Date." Continued use of the website constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy or your information, contact:

IronPeak Men's Health Logo

Premier men's health clinic specializing in testosterone replacement therapy and longevity solutions. Founded in Prosper, Texas while serving all of Texas through convenient telemedicine consultations.

Founded in Prosper, Texas

(469) 557-5547

Telemedicine available statewide

Connect With Us

hello@ironpeakmenshealth.com

© 2025 IronPeak Men's Health. All rights reserved.